Learn how to spot a scam

Recently several customers of banks in Singapore have been targeted by a series of phishing scams and some have suffered significant monetary losses. Scam attempts are always evolving and to safeguard your digital banking profile, it helps if you learn how to spot a scam and stay vigilant. Here are a few tips on how to spot a scam.

Did you observe or perform any of the following actions?

• Provided banking credentials, personal information or one-time password (OTP) to personnel over phone.
• Received OTP or funds transfer notifications that was not initiated by you.
• Clicked on links from SMS/e-mails that lead you to an unofficial website where you were subsequently asked to login with your bank credentials.
• Received a deal that seemed too good to be true and you have subsequently made payment through a website provided by sender.

If you answered “yes” to any of the above, there might have been an attempt to compromise your digital banking account. Our contact centre for you to report lost card and fraudulent transactions is available 24/7, contact us immediately at +65 6349 8330 if you require assistance and consider making a police report if you suffered monetary loss or loss of personal information.

You can find out more about scams and identifying fraud from https://hlbankconnect.com.sg/rib/content/Security_Information.pdf.

Visit ScamAlert.sg to learn more about scams and how to avoid falling prey to them.